Curriculum Vitae

Agraj Kulshrestha

Strategic product leader with 7+ years delivering credit card and pricing products powered by data-driven decisions and user-centric design. Skilled at modernizing legacy platforms into scalable cloud services and applying AI to amplify team throughput.

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Summary

Product leader with 7+ years of experience delivering credit card and pricing products powered by data‑driven decisions and user‑centric product design. Skilled at defining and executing roadmaps that modernize legacy platforms into scalable cloud services, unlocking cost savings and operational resilience for market‑leading card products. Experienced in analytical work, from exploring behavioral and performance data to building clear, data‑backed narratives that guide product strategy, prioritization, and stakeholder decisions. Passionate about applying AI and LLM‑based tools to streamline workflows, enhance team throughput, and design processes that improve business outcomes.

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Experience
JP Morgan Chase & Co.
Sr. Product Associate — Credit Card Pricing
📍 Wilmington, DE · 3 years 11 months
May 2022 – Present
Also held: Product Analyst — Credit Card Pricing (May 2022 – Sep 2023)
  • Drove end-to-end go-to-market strategy for new and modified products, collaborating with cross-functional teams to ensure seamless delivery and market adoption.
  • Led modernization of mainframe services by migrating critical functionalities to cloud-based infrastructure — 💰 $750K savings in running costs for Product Services.
  • Led development of cloud-based services for co-brand partner Amazon, enabling seamless Amazon credit card management on amazon.com while meeting contractual obligations.
  • End-to-end integration for the 2025 Chase Sapphire Card Refresh enabling AMF expansion, driving revenue growth and improving customer experience.
  • Worked on Slate Edge APR tracker, giving customers a clearer preview of their rate and enhancing overall experience.
  • Spearheaded integration of LLMStudio (in-house LLM) and AI tools to boost operational throughput for internal teams.
  • Partnered with product managers to translate market needs and user feedback into detailed product requirements and user stories.
  • Managed product backlog, prioritizing features based on data analysis, user research, and business value.
  • Collaborated with stakeholders on User Acceptance Testing (UAT) to validate and ensure quality of all critical product deliveries.
Valtitude / Demand Planning Net
Business Analyst Intern
📍 Woburn, MA
Apr 2022 – May 2022
  • Supported Supply Chain transformation projects with analytical and research work.
  • Trained on Forecast Pro for Demand Planning Analytics.
  • Researched and analyzed enterprise resource optimization to reduce operational costs.
J&F Projects
Analyst / Product Owner
📍 Noida, India
Jul 2019 – Jul 2020
  • Designed and delivered an automated parking lot solution for a German client valued at 💰 €50M — implemented 4 builds at live client site in Germany.
  • Developed automation scripts for API calls using Swagger and JMeter to enhance server load handling.
  • Served as cross-functional SPOC between tech and sales teams, improving coordination and product delivery.
  • Performed analysis on application logs, API performance, and product quality reports, improving product acceptance.
  • Audited software products to ensure quality standards across all deployments.
Data Resolve Technologies
Analyst Engineer
📍 Noida, India
Jun 2017 – Jul 2019
  • Supported deployment of product to various client locations, helping land a 💰 $13.4M defense contract for the Indian Navy.
  • Translated client requirements to product features and specifications; created use-case & test case stories.
  • Performed data analysis on application logs, user stories, and customer sentiment using PostgreSQL and Python.
  • Built automated API testing with JMeter and frontend UI testing with Selenium.
  • Enhanced user experience using User Behavior Analytics on UAT & A/B testing logs.
  • Audited mobile applications to ensure quality standards.
Amvrin Systems Pvt. Ltd.
Summer Intern — Android Developer
📍 Noida, India
Apr 2016 – Aug 2016
  • Designed a health monitoring Android application for an online pharmacy brand.
  • Redesigned Android application for an online grocery store using XML.
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Education
2025 – 2026
Master of Science — Human Centered Interaction Design
Harrisburg University of Science and Technology
Harrisburg, PA
In Progress
Aug 2024
Personal Finance Bootcamp
1% Club
Intensive bootcamp covering personal finance, investing, and credit
2021
Master of Science — Business Analytics
Northeastern University
Boston, MA · Concentration in Marketing
2017
Bachelor of Technology — Computer Science
Dayalbagh Educational Institute
Agra, India · Minor in Electrical Engineering
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Skills
Top skills (LinkedIn endorsed)
Stakeholder Management Product Road-mapping Software Testing Presales Technical Support
Product & Strategy
SDLC Management Agile & Scrum Cross-Functional Collaboration Strategy & Planning Go-to-Market Strategy Product Backlog Management User Acceptance Testing
Data & Analytics
Data Analytics & Visualization Python PostgreSQL User Behavior Analytics A/B Testing Demand Planning Analytics
Engineering & Tools
Selenium JMeter Swagger AI / LLM Tools Android Development Balsamiq Wireframing
Soft skills
Problem-Solving & Critical Thinking Communication & Negotiation Adaptability & Continuous Learning
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Certifications
IBM
Generative AI for Product Managers
Cornell University
Product Management
CITI Program
Social and Behavioral Research
Google
Analytics Individual Qualification
University of Michigan
Getting Started with Analytics in Python
LinkedIn Learning
Business Intelligence for Consultants
Udemy
Wireframing with Balsamiq Mockups
Udemy / LinkedIn
SQL for Beginners & Database Querying
Coursera
Programming for Everybody (Python)
Simulation
Marketplace Simulation
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Honors & Awards
🏆 Buggy Diggy Award Awarded for finding the most critical bugs during product testing — recognising exceptional attention to detail and quality ownership.
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Languages
🇮🇳 Hindi · Native
🇺🇸 English · Professional